Please read these Terms and Conditions carefully.
Your use of this website or any services offered through it will be subject to the version of these Terms available at the time of your use. If you do not accept these Terms, you may not access or use this website or any associated services.
These Terms contain provisions which limit our liability. You should pay particular attention to these provisions as they limit your ability to recover losses.
This website is intended for use by registered businesses and authorised users. Persons under the age of 18 may not use this website.
We may amend these Terms from time to time. Changes will take effect upon publication. It is your responsibility to review the Terms prior to each use.
“We”, “us” and “our” refers to Umhlatuze Wholesale (Pty) Ltd, a private company incorporated in accordance with the laws of the Republic of South Africa.
Registered Address:
Shop 6 Central Park Centre
Cnr Frank Bull & Rex Henderson Road
Empangeni, 3880
Contact Details:
Email: alicia@pharmacyinfo.co.za
Telephone: 035 772 3138 / 035 722 3468
Fax: 035 792 2949
You are responsible for all costs associated with accessing this website.
You may not:
We may suspend or terminate access at any time.
All intellectual property belongs to us or our licensors.
Use of this website is entirely at your own risk. We are not liable for any loss arising from its use, to the extent permitted by law.
You are responsible for your login credentials and all activity on your account.
Your personal information is processed in accordance with the Protection of Personal Information Act 4 of 2013. Please refer to our Privacy Policy.
If you wish to lodge a complaint, please provide:
We will make reasonable efforts to resolve complaints.
These Terms are governed by South African law and subject to South African courts.
Returns are governed by our Returns Policy, which forms part of these Terms.
Orders are subject to acceptance.
A sale is only concluded upon delivery or collection.
We may reject orders due to stock issues, pricing errors, or payment issues.
Stock is limited and prices may change without notice.
Orders may be cancelled before dispatch. After delivery, returns must follow the Returns Policy.
Accepted methods include:
We may require additional verification.
You warrant that you are authorised to use the payment method and that funds are available.
Delivery or collection options are available.
Delivery will occur within a reasonable time.
We are not responsible for loss after delivery to the provided address.
Access is restricted to approved customers.
You warrant that:
We may approve, reject, or suspend accounts at our discretion.
All products are subject to applicable regulations, including oversight by the South African Health Products Regulatory Authority.
You warrant that:
We may verify credentials and refuse supply where necessary.
Products are for legitimate business use.
You may not:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You indemnify Umhlatuze Wholesale against any loss arising from:
You consent to electronic communications.
All electronic records are considered valid and binding.
We are not liable for delays caused by events beyond our control.
We may use third parties for payments, delivery, and IT services.
We are not liable for their actions except where required by law.
All personal data is processed in accordance with the Protection of Personal Information Act 4 of 2013.
We may suspend or terminate access if you breach these Terms.
You acknowledge that:
These Terms, together with all referenced policies, form the full agreement between you and Umhlatuze Wholesale.
Please refer to our Returns Policy for details on returns, refunds, and exchanges.